======Lynchburg Citizens First Information Center======

Phone number: +1 434 856 2489

Email: [[mailto:citizensfirst@lynchburgva.gov|citizensfirst@lynchburgva.gov]]

The Citizens First Information Center is a place that citizens can call to get information about city services and report issues.

=====Ticketing system=====

There is some system they use to keep track of citizen requests. Request numbers look like 25-002623, 25-004355, #24-018742, etc.

First two digits are apparently the last two digits of the year, then the remaining digits appear to be a sequence number incremented by one each time they receive a request.

I am unsure about what software they use to track requests, and what city departments participate directly in this request system [vs. using their own request tracking system].